Question 1

How do I add my first vehicle?

Accepted Answer

After signing up, the onboarding wizard walks you through company, depot, vehicle and driver in 4 short steps. You can edit or add more from the Fleet Vault at any time.

Question 2

Can I import an existing fleet list?

Accepted Answer

Yes — use the CSV import in the Fleet Vault. Match your columns to ours and confirm. Vehicles, drivers and depots can all be imported.

Question 3

How do auto-reorders work?

Accepted Answer

Pick a product, choose a vehicle and set a cadence (e.g. every 8 weeks). We dispatch automatically and email you 7 days before each run so you can skip or pause.

Question 4

Can I cancel a subscription?

Accepted Answer

Any time, from Subscriptions. Cancellations take effect immediately — no minimum term.

Question 5

Do you track ADR placard renewals?

Accepted Answer

Yes — the Compliance Calendar tracks 5-yearly placard renewals per vehicle, plus driver ADR cert expiry, MOT, tacho and more.

Question 6

Can drivers check items in from their phone?

Accepted Answer

Yes — share a QR or magic link with a driver and they can confirm receipt and expiry dates without logging in.

Answers, fast.

Getting started

Orders & subscriptions

Compliance